GP Enhanced Access
NICS provides several services that increase patient access to GP and other healthcare professionals care. This includes weekday, evening and Saturday morning GP appointments, extended access phlebotomy appointments and first contact physiotherapists.
Enhanced Access Services
Enhanced Access services aim to provide additional appointments across the weekday and weekend to make healthcare more accessible. We also aim to provide new and innovative services that will benefit our patients and practices.
Please note NICS admin cannot book/change/rebook patient appointments, all bookings and changes to appointments must be made via the GP Practice.
Our Services
Symptoms That May Be Seen By Acute Illness Hubs
Acute Illness Hubs
Acute Illness Hubs provide same-day, face-to-face appointments for acute presentations for non-emergency problems when GP practices are at capacity. The Acute Illness Clinic can only see patients registered with one of our NW Surrey Practices, please note we CANNOT see temporary patients. Weekday clinics run from 09:30-20:30 and Saturday clinics from 09:00-17:00. These are extended access appointments which help to support GP practices and provide more flexible face-to-face appointments for patients. Appointments can be booked via your GP practice; walk-in appointments are not available.
Phlebotomy Appointments
NICS provides phlebotomy appointments for patients 16 and over. Phlebotomy appointments are based in GP Acute Illness Clinics at Woking, Ashford, Phoenix Family Practice and Fort House Surgery. All appointments must be booked through your GP surgery, and all blood test forms must be available on the day of your appointment.
Wound Care Appointments
NICS provides wound care appointments for patients over the age of 12, with post operative and post injury wounds. This is available on Saturdays at Ashford Hospital, Woking Community Hospital and Phoenix Family Practice. All bookings must be made through your GP practice.
Wounds can also be treated in our Nurse Treatment Clinic appointments.
Things That Will Not Be Seen By Acute Illness Clinic
How To Book
All Enhanced Access appointments are booked through your local GP practice.
Contact Your GP Practice
Call your GP surgery to request an Enhanced Access appointment.
Enhanced Access Appointment
Your practice may offer you an Enhanced Access appointment at The Acute Illness Clinic.
Text Confirmation
You will receive a text confirmation. These appointments are part of your NHS GP care, not a separate service.
Frequently Asked Questions
Find answers to common questions about our Enhanced Access services, including how to book, what to expect, and where appointments are available.
Still have questions?
We're here to help you
Ready To Book An Appointment?
Contact your local GP practice to book an Enhanced Access appointment, or find your nearest hub using our directory.